Here at Ladapower.com, we take your privacy seriously, please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This Policy applies to our use of any and all Data collected by us in relation to your use of our Website.

AML/KYC Policies

  This policy confirms LadaPower OÜ’s commitment to prevent money-laundering and the financing of terrorism in its business practices and transactions. Money laundering is the process of disguising the financial proceeds of crime to conceal their illegal origin. The financing of terrorism is any kind of financial support to those who attempt to encourage, plan or engage in terrorism. 

  LadaPower OÜ has established Know Your Counterparty (KYC) procedures to combat money laundering and the financing of terrorism. These procedures allow us to identify every organisation that we deal with, to understand the legitimacy of our business relationships and to identify and react to unusual or suspicious activity. 

  LadaPower OÜ is responsible for development and implementation of this policy and relevant procedures, and commits to review our KYC policy and procedure every year. 

   To support our KYC policy and procedures, LadaPower OÜ has developed a KYC form which we send to all our counterparties (this is our business partners: suppliers and customers) to collect relevant business information to identify risks of money-laundering. We require the form to be completed for all existing and new counterparties. 

   If counterparties are considered high-risk for any reason (for example named on a sanctions list or engaging in unusual activity) we may сease trading with the counterparty. 

 What personal information do we collect from the people that visit our website?

  When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. We may also collect notes from any conversations we may have with you regarding an order, complaint or inquiry.

  If you use social media to contact or interact with us, your user name or contact details may be collected in order to help us respond to you.

  See our cookie policy for information on the use of cookies in your web browser. You can also amend your preferences here.

When do we collect information? 

  We collect information from you when you register for an account on our website, place an order, contact us by any method of communication including on social media, or enter information on our website.

The legal bases on which we collect your information

Our company has lawful grounds on which to collect and process your personal data for a number of reasons. These include;

To fulfil our contractual obligations – i.e. When you place an order with us for home delivery, we will collect your address and contact details and provide them to our trusted couriers, in order to deliver your purchase successfully.

Please note: Your parcel will be distributed with any one of the following companies dependant on its weight and delivery location:  Itella Estonia OÜ, DPD Eesti AS, Аktsiaselts Eesti Post.

Customer consent – Under some circumstances, we can collect and process your data with your consent. (i.e. If you choose to receive our promotional emails or newsletters.)

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All card transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookie Policy

Cookies are small files containing text, that a site or its service provider transfers to your computer through your Web browser. They then enable the systems of the site or service provider to recognize your browser and capture and remember certain information.

Types of Cookies we use: 

First-Party Cookies

Set by us here at Ladapower.com, these cannot be turned off as they are essential to the functioning of our website, and in most cases cannot identify a user personally.

We use these cookies to:

• Help keep you attached to the shopping basket you add your parts to.

• Save preferences for future visits.

Third-Party Cookies

Third-party cookies are set by Google Analytics , which allows us to compile aggregate data about site traffic and interactions, and to monitor the effectiveness of our advertising campaigns, in order to offer better site experiences in the future and to improve our marketing.

To change your preferences for cookies, you can use the toggle at the bottom of the page.

You can also control cookies through your browser settings. Since every browser is different, please consult your browser's documentation to learn the correct way to modify your cookies.