Return and Refund Policy
Supply errors must be reported within 30 days of delivery. When goods are supplied in error or arrive damaged we will cover all shipping costs and exchange or credit in full.
If you just changed your mind after the parcel has been shipped, goods may be returned within 30 working days of delivery for refund, cancellation or exchange, the purchaser must cover the cost of return postage.
If you changed your mind before we sent the parcel, we will offer a 100% refund.
Goods must be returned unused and with their original packaging, it should be noted that the purchaser has a duty of care whilst the goods are in their possession and they should be thoughtfully packaged for the return shipment. All returns should have a covering note with the invoice number clearly marked. Please note that when fitting electrical parts these can be damaged by the same faulty electrical system that caused the initial failure and in such circumstances these parts cannot be returned for a refund.
Orders we ship during 1-10 days after receiving your cleared payment.
If the product is out of stock. When an item is unavailable we will contact you with a realistic estimated time of delivery, and give you the option of cancellation and refund.
- You will have a tracking number after shipping.
- Delivery time 3-40 days.
Duties, Taxes, Customs & Other Fees
All other International orders that come directly from Ukraine are generally subject to local import duties and taxes (VAT).
The consignee will pay the taxes and duties in addition to the purchase price of the goods.
For specific information, please consult with your local government import office.
All goods are supplied with the understanding that they will be fitted by a qualified experienced person equipped with relevant tools and test equipment necessary to facilitate fitment and confirmation of correct operation.